Privacy Policy

At Signboards King, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information across our websites and business operations in Malaysia.

This privacy statement applies to external data subjects who provide us with Personal Data, or from whom we collect data as part of our normal business operations (including from third-party service providers, contract partners, public sources, or communications channels).

By using our services, visiting our websites, or providing your information, you agree to the practices described in this policy.

1. The Personal Data We Collect

To provide our “Power of 3” services (Concept, Craft, and Completion) and ensure the best user experience, we may collect personally identifiable information. This includes, but is not limited to:

Identity Data: Full name, business entity registered name, and IC/Passport details (where required for legal contracts or integrity due diligence).
Contact Data: Email address, phone number, and physical, postal, or billing addresses.
Financial Data: Banking details for payment processing.
Project & Preference Data: Preferred services, products, business concepts, site dimensions for signage installation, and preferred language.
Technical Data: IP address, device information, browser type, and usage patterns collected via cookies.

2. How and Why We Use Your Data

We process your data to ensure a seamless "Idea-to-Completion" experience and to maintain secure business operations:

Service Delivery: To provide expert advice, process orders, meet your requests, and manage on-site manufacturing and installations.
Communication: To send project updates, quotes, provide support, and respond to your inquiries or business relation interests.
Marketing: When we have an existing relationship with you, we may send newsletters or updates on new signage technologies and products. You may opt out at any time.
Legitimacy & Due Diligence: To evaluate potential business relations, conduct integrity due diligence, prevent fraud, and comply with Malaysian legal obligations.

3. Cookies and Tracking

Our websites use cookies and similar tracking technologies to enhance your user experience. These small files help us track how you interact with our site so we can improve our content, record preferences, and allow you to log on securely.

Control: You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that some features of our site may not function perfectly without them.

4. Sharing of Personal Data

We do not sell your data to third parties. We only share information when necessary to run our business or provide our services to you:

Trusted Service Providers: We occasionally work with external partners for consultancy, logistics, IT support, recruitment, financial processing, and security. These partners are bound by strict data processing agreements and may only use your data to perform their work.
In-House Security: Because we handle manufacturing in-house, your project data is kept strictly within our authorized professional team.
Legal Requirements: We will disclose your Personal Data if required by Malaysian law, regulation, legal process, or an enforceable governmental request.

5. Transfer of Personal Data

Your personal information may be transferred to and maintained on computers located outside of your state, province, or country where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely. No transfer of your personal information will take place to an organization or a country unless there are adequate controls in place to protect your data.

6. Data Security

We implement rigorous technical and organizational measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure. Access to your Personal Data is strictly limited to authorized Signboards King personnel who have a clear business need to handle it.

7. Retention and Deletion

We retain your Personal Data only as long as necessary to:

Fulfill the legitimate purpose(s) for which it was collected (e.g., completing your signage project or fulfilling a contractual obligation).
Comply with legal, tax, or accounting requirements.
Support our ongoing business relationship with you.

If you consent to certain processing, we will store your data until you withdraw your consent or it is no longer necessary.

8. Your Rights (Malaysian PDPA 2010)

Under the Malaysian Personal Data Protection Act (PDPA) 2010, you have the right to access your data, request corrections, or withdraw your consent for marketing communications at any time. To exercise these rights, please contact our team directly using the information below.

9. Privacy Statements of Third Parties

Our websites may contain links to other sites (such as social media platforms). This Privacy Policy does not govern the privacy practices of external sites. We are not responsible for their content or security and encourage you to read their respective privacy policies before providing personal information.

10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our services or legal requirements. If updates are minor and do not materially affect your rights, we may post the changes here without prior notice. You are advised to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy, your rights under the PDPA, or how your data is handled, please contact our professional team at:

Signboards King Based in Selangor, Malaysia

Email: signboardsking@gmail.com
Phone: 6012-296 2589